Technical Account Manager | Japanese technology company

A Japanese technology company located in Chicago, Illinois is seeking a Technical Account Manager.

<Job Summary>
This is a unique position in semiconductor inspection and metrology equipment sales to labs across the country.
A successful candidate will be results-oriented with a strong aptitude for achieving forecasted goals, identifying
new opportunities, and conducting strategic negotiations.
Account Managers support process engineers by introducing complex measurement and analytical inspection
methodologies used in thin film and characterization programs and demonstrate confidence in technical
presentations effectively. We are a multicultural organization, where English Japanese bilingualism is an advantage.

<Job Duties>
Core Duties
 1. Achieve established revenue, profit, and growth targets established by the company on an annual basis.
2. Identify new markets and opportunities, and proactively communicate with the supervisor regarding strategy.
3. Achieve monthly KPI’s established for new contacts, customer meetings, quotations and new opportunities as logged in the CRM.
4. Travel to customer sites on a regular basis by plane or car to achieve sales and develop strong account understanding and
personal  relationships.
Sales Activity
1. Prospect for new customers using a variety of approaches.
2. Diligently maintain Account records in the  CRM.
3. Prepare and deliver sales proposals, presentations and follow up with key decision makers.
4. Conduct new customer meetings each quarter and submit standard meeting reports in territory assigned and strategic accounts.
5. Manage entire sales process from initial inquiry to final acceptance and payment, including quote, samples, negotiations, order
confirmations, coordinating delivery and payment terms.
6. Meet regularly with direct supervisor to review sales activities, status of prospective customers, plans to meet sales goals, and
deadline status.
7. Plan quarterly Strategic Plan with input from direct supervisor to achieve sales goals and travel expectations.
8. Support Tradeshow planning, execution and follow up with other members of the Account Management team.
Professional Development
1. Network in industry organizations and circles.
2. Proactively engage and stay current in the fields of Compound Semiconductor and Semiconductor regarding trends, competitors,
publications, and developments.
3. Maintain weekly contact with  product managers to support accurate and timely follow-up on customer orders,
demos, and factory requests.

<Requirements>
・2-5 years of experience in Technical Sales or Inside Sales.
・ Bachelor’s degree with a concentration in Business, Material Science, Physics, or equivalent experience in material science,
technical sales, and customer relationship management.
・Hybrid position reporting to the office in Chicago 3-5 times a week, 25% travel on a monthly basis.

<Desired Skills>
1. Sales planning, forecasting and strategic Account Management.
2. Product demonstration and group presentation.
3. Negotiation with customers and vendors to achieve maximum profit and manage risk.
4. Coordination of information, terms and conditions and communication between customers and partner companies.
5. Organized management of records in a current CRM platform.
6. Time management skills focused on meeting deadlines.
7. Ability to manage several Accounts and projects simultaneously.
8. Professional demeanor with customers, especially when answering questions via phone, email or in person.
9. Excellent interpersonal communication, both verbal and written.
10. Strong PC Skills with concentration on Outlook, Excel, PowerPoint, and QuickBooks.
11. English Japanese Bilingualism is an advantage.

【Keywords】
①Technical Sales, Inside Sales
② Customer relationship management
③Japanese Bilingual