An IT company located in New York is looking for individuals who can excel in Customer Service Representative position.
<Job Responsibilities>
・Respond to customer inquiries
・Troubleshoot and resolve issues, ensuring prompt resolution of customer problems
・Collect customer feedback and communicate it internally
・Monitor customer satisfaction and provide ongoing support
・Input and update inquiry details and support history in the database
<Requirements>
・Bilingual in Japanese and English
・Passion for games, PCs, or mobile devices (e.g., interested in specifications, experience building PCs, etc.), with a strong interest in technology
・Authorization to work in the United States
【Keywords】
①Costumer Service
②IT, Game, Computer
③Japanese
| 雇用形態Employment Status | Full Time |
| 募集職種Position | Customer Service Representative |
| 使用言語Language | Japanese/English |
| 勤務時間Working Hours | Mon – Fri 9:00 AM to 5:00 PM (1-hour lunch break) |
| 給与Salary | ～＄70,000（DOE） |
| 待遇・福利厚生Benefit | 401(k) Health insurance (including dental and vision coverage) Paid time off, sick leave, bereavement leave, and holidays (U.S. holidays as per company policy) |