Store Manager | Japanese Restaurant

A Japanese restaurant located in Los Angeles, California is looking for a Store Manager.

<Job Overview>
The Store Manager will oversee all aspects of store operations, including the retail shop, prepared foods, and the Robatayaki restaurant. This role ensures the highest standards of Japanese hospitality, product quality, and customer experience. The position requires strong leadership, operational excellence, and passion for sharing the culture of dashi, Japanese cuisine, and robatayaki dining.

< Responsibilities>
・Oversee daily operations across retail, prepared foods, and Robatayaki restaurant.
・Manage sales targets, P&L, inventory, and cost control for both FOH and BOH.
・Ensure compliance with food safety, sanitation, and health regulations.
・Monitor product quality, freshness, and presentation.
・Recruit, train, and manage team members (retail, kitchen, FOH).
・Build a strong team culture based on Omotenashi and company mission.
・Scheduling, payroll, and performance management.
・Handle customer feedback and resolve issues.
・Educate customers on dashi, katsuobushi, miso, and robatayaki culture.
・Drive revenue growth, analyze sales, and collaborate with HQ.
・Host tastings, workshops, and chef collaborations.
・Work with Robatayaki Chef on menu and seasonal dishes.
・Ensure store/restaurant aesthetics align with brand identity.
・Support PR and influencer/community initiatives.

<Requirements>
・Business-level English required; Japanese ability a strong plus.
・Legally authorized to work in the U.S.
・3–5+ years of management experience in F&B or other industries.
・Proven track record of leading teams of 40 or more members.
・Strong leadership and communication skills.
・Hospitality mindset is required, but F&B experience is not mandatory.
・Strong alignment and passion for the company’s mission.
・Knowledge of Japanese food culture preferred.
・Experience in P&L, inventory, and customer operations.
・Ability to balance detailed operations with strategic growth.
・For candidates without prior F&B experience, comprehensive training will be provided.

<Ideal Candidate>
・Passion for Japanese culinary culture and umami.
・Hands-on, proactive, and solution-oriented.
・Flexible and adaptable in a fast-growing environment.
・Strong sense of hospitality and community.
・A strong desire to deliver delicious food and experiences to customers.

【Keywords】
・Restaurant /Store Manager
・Food industry Management
・Team leader, Team management