Office Associate｜ Japanese Food Wholesaler

A large Japanese food wholesaler in Hanover, Maryland is seeking an Office Associate.

<Job Overview>
You will support the day-to-day operations of the branch by providing administrative, clerical, and customer service support to office, sales, and warehouse teams.

<Job Duties>
• Office Operations: Enter data, maintain records, and organize files following company SOPs.
• Order Processing: Process and review sales and purchase orders to ensure accuracy and timely completion.
• Customer Support: Answer phones, greet visitors, and assist customers, vendors, and sales representatives.
• Financial Support: Process customer payments and assist with accounts receivable inquiries.
• Logistics Coordination: Maintain delivery and receiving documentation and check inventory availability when needed.
• Team Collaboration: Communicate with office, warehouse, and sales staff to resolve issues quickly.
• Inventory Assistance: Support quarterly physical inventory counts as required.

<Qualifications>
• Japanese and English bilingual
• Organization: Strong attention to detail and ability to manage multiple tasks.
• Communication: Professional, friendly customer service skills.
• Technology: Basic computer skills (Microsoft Excel/Outlook, etc.) and accurate data entry ability (ERP/Oracle experience a plus).
• Reliability: Ability to work independently under general supervision.
• Adaptability: Willingness to assist with varying office duties as business needs change.

【Keywords】
①Administrative Support
②Office Administration
③Office work experience