A major Japanese airline company in Torrance, CA is currently seeking an individual to fill a Customer Service Desk Associate position.
Seeking candidates who are available to start employment on August 24, 2026.
Candidates who are eager to improve their communication skills are highly encouraged to apply.
A comprehensive support system provided by our training team is in place, allowing you to apply with confidence.
<Job Summary>
Responsible for performing customer service function by handling all travel arrangements and responding to
all travel related inquiries in order to meet customers’ needs and promote the company.
<Main Responsibilities>
・Performs Customer Service Functions
・Performs General Administrative Functions
<Requirements>
・ Japanese/English bilingual (Japanese: Proficient)
・Must have a proof to work in the United States legally (The employer does not provide visa sponsorship)
・Ability to work 8 hours shifts, and work weekends and holidays
・Good dependability record
・Ability to operate interactive computer terminals and telephone equipment such as handsets and headsets for long periods of time
・ Excellent verbal communication skills
・Reading comprehension skills, Listening skills, Analytical skills
・ Interpersonal skills
・ Listening skills
・ Associates Degree preferred
【Keywords】
・Customer Service
・Travel（hospitality, Airline, office work）
・Japanese Bilingual
| 雇用形態Employment Status | Full Time |
| 募集職種Position | Customer Service |
| 使用言語Language | Japanese/English |
| 勤務時間Working Hours | Shift-based schedule consisting of 8 working hours with a 30-minute break (early shift and late shift) ・Daylight Saving Time (PDT): Early Shift: 6:00 AM – 2:30 PM Late Shift: 7:30 AM – 4:00 PM ・Standard Time (PST): Early Shift: 5:00 AM – 1:30 PM Late Shift: 6:30 AM – 3:00 PMCandidates must be available to work both Saturdays and Sundays.During the first several years, the schedule will typically include weekends with weekdays off. However, employees may utilize the team’s shift-swapping system to exchange workdays with colleagues. |
| 給与Salary | $23.51／hour |
| 待遇・福利厚生Benefit | · Company Holidays
· Sick Leaves, Vacation · Shift Swap / Day Trade available · Health Insurance (Medical /Vision /Dental) · Flexible Spending Accounts · Employee Assistance Program · Life Insurance / Voluntary Life Insurance (Optional) · 401(k) Retirement Plan · Travel Benefits (International and Japan Domestic Flight) · Pre-Tax Mass Commuter Benefit · Bereavement Leave · Longevity Awards and Longevity Award Holiday · Educational Assistance Program · Retiree Benefits *After six months of employment, employees, their immediate family members, and their parents become eligible for the company’s airline ticket travel benefit program. |