A Japanese manufacturing company in Chicago, Illinois is looking for a Sales Coordinator.
<Job Summary>
The Sales Coordinator is responsible for processing the Sales Orders for their assigned
customer group. The Sales Coordinator serves as the primary internal support resource for assigned
customers, Regional Sales Managers (RSMs), sales representatives, and related departments. This position
is responsible for coordinating the complete sales order process from quotation through shipment, invoice,
and project completion while ensuring exceptional customer service.
<Responsibilities>
• Process quotes for all assigned customers with regarding to inquiry, and request.
• Process quotes, coordinate delivery date, review contracts, answer inquiries, communicate with
customers, Reps, RSMs, and parent company.
• Maintain knowledge of product availability including changes and updates to the product list.
• Process all Purchase and Sales Order forms, PO receipt confirmation, contract review, PO, Sales
Order, Receiving, etc., for your customers.
• Arrange machine nozzle details, confirmation of custom specification process such as service
request, items transfer, etc.
• Process all transportation related documents such as custom invoice, SI, packing list, AWB,
booking transportation, delivery information, etc.
• Closing Process – such as billing invoice including down payment, RMAs. Tracking order status
and keeping the customer informed.
• Keep abreast of order status updates and notify appropriate parties.
• Provide reception call center duties.
• Develop a clear understanding of SAP through internal and external training
• Other duties as assigned by Manager.
<Qualifications>
• Minimum of two years supporting sales, customer service or account management.
• Demonstrative ability to multitask
• Maintain confidentiality with respective customers
• Ability to work overtime as needed with short notice.
• Excellent oral and written communication skills.
• Proficiency in Microsoft office products, with advanced level Excel
• SAP & Salesforce experience preferred
• Experience in a machine sales environment preferred
• High School Diploma or equivalent required
【Keywords】
①Sales
② Customer service
③ Account management
| 雇用形態Employment Status | Full Time |
| 募集職種Position | Sales Coordinator |
| 使用言語Language | English |
| 勤務時間Working Hours | Monday-Friday 5 days work 8am-5pm 8 hours a day Saturdays, Sundays, and holidays are off. Break time: 1 hour |
| 給与Salary | – $70,000（DOE） |
| 待遇・福利厚生Benefit | Health insurance (medical, dental, and vision insurance): 100% coverage for the individual and 50% coverage for dependents Life insurance 401K Paid vacation 10 days per year Weekends and holidays off Promotional programs available Bonuses available |