Sales Coordinator｜Japanese Food Processing Equipment Manufacturer

A Japanese food processing equipment manufacturer located in Torrance, California, is seeking a Sales Coordinator.

<Summary>
This position is responsible for providing administrative and operational support to the sales and marketing teams to ensure
a smooth, organized, and efficient sales process. The Sales Coordinator works closely with internal departments, vendors,
and customers to manage communications, maintain records, coordinate logistics, and support inventory and order
processing.

<Job Duties>
I. Sales Tasks
Sales Administration and Coordination
• Maintain accurate and up-to-date records of sales activities, shipping data, payments, and inventory in both Dropbox
and in-house systems.
• Create order forms for parts and machines, ensuring proper documentation and tracking for all transactions.
• Monitor and track active/inactive leads, open orders, and expected sales, collaborating with sales reps on order planning.
• Ensure proper procedures are followed before product shipments (signed POs, payments received, vendor POs issued).
• Follow up with customers to confirm satisfaction and close sales cycles.
• Assist in processing orders and follow through with logistics, invoicing, and inventory updates.
Customer and Vendor Communication
• Receive and manage calls, emails, and communications with customers and vendors in a professional and timely manner.
• Provide basic technical support to customers when sales reps are unavailable.
• Maintain trusting relationships with suppliers, customers, and colleagues.
Inventory and Logistics Support
• Oversee warehouse functions including receiving, storing, labeling, picking, wrapping, and shipping products.
• Maintain accurate inventory records in NetSuite and inventory lists in Dropbox.
• Ensure cleanliness and efficiency in both warehouse and office environments.
• Track inventory levels and coordinate with sales reps to ensure stock availability.
• Perform regular inventory control to ensure quality standards are maintained.
• Track and resolve product claims related to shipping damages
Event and Marketing Support
• Organize and execute trade show preparations including utility coordination and shipping.
• Maintain sales materials and ensure inventory is available for marketing efforts.
• Assist internal sales meeting with coordination and documentation.
Accounting and Financial Processing
• Prepare and process customer invoices with correct tax rates and billing/shipping information.
• Monitor accounts receivable to ensure payments are received on time.
• Process vendor purchase orders.
• Handle bank deposits, process deposits, and file supporting documentation.
• Ensure all transactions are recorded, filed, and archived correctly.
• Handle payment to supplier by appropriate method such as issuing checks and credit card
II. General Work Policies
• Strive for constant improvement by identifying more efficient and cost-effective approaches in work processes.
• Uphold high ethical standards within the workplace, promoting a respectful and transparent environment.
• Report any irregularities or problems promptly to management facilitating timely and appropriate solutions.
• Maintain effective and open communication with co-workers, and external contacts.
• Adhere to all company policies and procedures, fostering a culture of compliance and professionalism.
• Take responsibility for maintaining a clean and safe working area, in line with health and safety guidelines.
• Support colleagues and other departments as required, contributing to a collaborative and supportive work environment.

<Qualifications>
• Educational High school diploma or university; or equivalent combination of education and experience.
• Experience of two years or more in a related field.
• Computer Systems, Productivity Software, Communication Platforms
• English: Business level (writing, speaking, reading)
• Ability to juggle administrative tasks, sales coordination, and inventory management in a fast-paced environment.
• 2Strong interpersonal communication skills to provide professional, responsive support.
• Skilled at maintaining structured records and systems to ensure team efficiency.
• Competence in Microsoft Excel, Word, and NetSuite; able to manage order, invoice, and inventory software.
• Resourceful and solution-focused in resolving logistical or transactional discrepancies

【Keywords】
①Sales Coordinator
②Sales Operations Coordinator
③Sales Administrator