Receptionist/Sales Assistant｜Japanese food wholesaler

A Japanese food wholesaler in Phoenix, AZ is looking for a Receptionist/Sales Assistant.

This is a long-term position with a company that offers a full benefits package!

<Job Description>

◉Receptionist at the front desk
– Greet and guide visitors at the front desk.
– Answer, screen, and forward telephone calls and eFaxes.
– Provide callers with the company address, directions to the company, the company website, and related information.
– Operate office equipment such as copiers, scanners, PCs, telephones, and voicemail systems.
– Maintains visitor records.
– Receives and sorts packages.
– Answers telephone calls to visitors, answers questions, makes payments by cash, credit card, or check, and issues receipts.
– Communicate with warehouse regarding phone orders.

◉Sales Support
– Assist sales associates in preparing credit memos.
– Enter, update, and maintain internal sales order, invoice, and billing back data.
– Maintain high customer satisfaction by providing excellent service and building trusting relationships.
– Prepare minutes for internal meetings.
– Prepare promotional flyers to promote sales of our products.
– Update and maintain customer information in the internal database.
– Maintain customer documents.
– Scanning documents.
– Entering orders into the internal system.
– Attend company events and functions outside of normal working hours.

◉Other
– Other duties as assigned by the Office Operations Manager.

＜Requirements＞

・Bilingual (business level) in Japanese and English.
・High school graduate or equivalent.
・At least 1 year of administrative experience, etc.