Logistics Clerk | Japanese logistics company

A Japanese logistics company in Los Angeles, California is looking for a Logistics Clerk.

<Summary>
Dry, Cooler & Freezer storage management / Support operation clerk by following orders in the warehouse / Storage management.

<Responsibilities>
· Make sure that the docs received from overseas include necessary documents for Customs Clearance (such as AWB, Commercial invoice, OGA docs) and submit to CHB swiftly.
· Frequently check on the clearance status on CBP and OGA including FDA, USDA, FWS. Inquire directly if needed.
· Notify customers of irregularities if arrival delays, CBP or OGA hold occur.
· Managing schedule with the customer for pick up or delivery.
· Verify PC count upon receipt, re-condition (including re-icing, re-packing, or mending minor cosmetic damages) the cargos if necessary.
· Follow up with delivery and/or pick up status with customers and vendors. Make sure the delivery and/or pick up is on schedule.
· Manage and keep up with inventory in the warehouse, cooler and freezer for those that utilize our storage services.
· Close files – obtain vendor invoices and check for accuracy, bill out according to the fee schedules set for the customer, and send them out.
· Familiarize yourself with various Government import regulations and keep the customers informed.
· Communicate with existing customers on a regular basis to ensure their satisfaction level up to their standard.
· Daily correspondences with overseas and/or domestic agents.
· Quote customers – provide competitive rates.
· Support packing, distribution and separation cargo by following orders by operation clerk, and keep them posted about status of progress.
· Handle customer’s needs, complaints and provide appropriate solutions and alternatives within the time limits
· Perform safety precautions to keep safe environment
· Works as team by supporting beyond your duties as needed

<Requirements>
· General knowledge in logistics, import/export regulations.
· Aggressiveness toward learning, absorb and apply new knowledge.
· Establish healthy relationship with customers, venders and co-workers.
· Make constant effort to be in control of the situations.
· Negotiation skill – Being able to protect customer’s best interest.
· Flexibility – Being able to think ‘outside the box’. Provide solutions according to circumstances.
· Time Management.
· Calculation skill – Basic arithmetic skill to perform conversions, rate calculations and such.
· Communication skill – Timely responses. Reporting and consulting matters with co-workers and superiors.
· English required (Japanese proficiency is a plus)

【Keywords】
・Logistics Operations
・Customs Clearance
・Inventory Management