IT Support Engineer

A major Japanese telecommunications company in Salt Lake City, UT is looking for an IT Support Engineer.

＜Job Description＞
•Perform daily system monitoring, verifying the integrity of all hardware and server resources
•Troubleshoot diverse range of hardware and software
•Assist with Server maintenance and SAN / NAS and Network Configurations
•Schedule, plan, implement and installation and testing of new products and improvements to systems relating to Linux and Windows systems
•Create PC, servers, network setup manual, Troubleshooting report
•Create, manage and respond to support cases submitted by customers, partners
•work in a fast paced environment that will challenge organizational and time management skills
•Other duties as assigned by Supervisor
•Provides advanced level technical support with the Microsoft suite of products (Windows 7/8/10, Office 2010/2013/2016, etc.)
•Ensures successful completion of all daily tasks (externally and self-assigned)
•Support our customers for HPE ProLiant Servers including Blade Servers, Dell PowerEdge Servers and EMC Storages
•Maintain VMWare vSphere Environments.
•Make a selection of HW, SW and License
•Support Sales team for hearing and proposal materials.
•Work at night and weekend if needed
•Take a business trip with U.S. and aboard if needed
•Create and update System Document, Operation Manual, Knowledge Base, Trouble History, etc.)

＜Qualification / Requirements＞
•English (Required), Japanese (Preferred)
•3+ Years Work experience as Server Engineer.
•CCNA/CCNP/Network+ (Preferred)
•MCSA/MCSE (Preferred)
•3+ Years of AD admin, WVD, O365, Security
•Communication skills with customers, vender/carrier and company staff.
•Documentation skills.
•Microsoft office products (Visio, Word, etc.) skills.
•Own car for visiting customer offices