Insurance Claims, Fleet, and Safety Coordinator | Leading Japanese Food Distributor

A leading Japanese food trading and distribution company in Commerce, California, is seeking an Insurance Claims, Fleet, and Safety Coordinator.

＜Job Summary＞
The Insurance Claims, Fleet, and Safety Coordinator is a unique and multifaceted position that supports several key operational functions within the company. Because the responsibilities span insurance claims administration, fleet coordination, and safety support, we are seeking a candidate with a broad knowledge base rather than a highly specialized background. The primary focus of this position is the coordination and administration of commercial insurance claims. The successful candidate will possess strong general administrative and organizational skills, excellent communication and presentation abilities, and experience working collaboratively with insurance brokers, carriers, and internal team members to facilitate the claims process. Fleet administration and safety coordination responsibilities complement the role, with safety serving as a supporting function that reinforces the company’s overall risk management objectives.

＜Job Duties＞
・Coordinate the evaluation, processing, and administration of Automobile and General Liability insurance claims from initial reporting through claim resolution.
・Serve as the primary liaison between the company, insurance brokers, insurance carriers, third-party administrators, and branch personnel regarding claim reporting, coverage questions, documentation, and claim status.
・Communicate claims reporting procedures and provide guidance to managers, supervisors, and employees.
・Gather, organize, and maintain claim documentation and ensure accurate claims records and reporting.
・Assist in coordinating claim investigations and collecting supporting documentation necessary for claim resolution.
・Prepare claims reviews, management reports, loss summaries, and cost analyses for management and the Accounting Department.
・Analyze claim frequency and severity trends and prepare reports identifying loss patterns and opportunities for risk reduction.
・Coordinate the administration of the company passenger vehicle fleet, including vehicle acquisitions, terminations, maintenance, fuel card administration, registrations, and communication with fleet management partners and branch locations.
・Assist with the coordination and administration of company safety initiatives and training programs.
・Support projects that promote the integration of safety practices with overall claims management and risk reduction efforts.
・Other related duties as needed

＜Requirements＞
・Associate degree preferred
・Minimum three (3) years of experience in commercial insurance claims handling or claims administration preferred
・Experience handling claims from the insured’s perspective is strongly preferred.
・Experience coordinating claims with insurance brokers, insurance carriers, third-party administrators, and internal departments.
・Working knowledge of commercial casualty insurance coverages.
・Strong general administrative and organizational skills with exceptional attention to detail.
・Advanced proficiency in Microsoft Office Suite, particularly Excel and PowerPoint, as well as Adobe Acrobat Pro.
・Demonstrated experience preparing professional management reports, presentations, and claims summaries.
・Excellent verbal, written, and presentation skills with the ability to communicate effectively with employees, managers, executives, brokers, and insurance partners.
・Strong analytical and problem-solving abilities with the ability to organize, prioritize, and manage multiple assignments simultaneously.
・Excellent English language and communication skills
・Dependable work ethic
・Strong interpersonal communication skills

【Keywords】
① Insurance Claims
② Fleet Management
③ Safety Management