An agency of a major insurance company located in San Diego, California is seeking a Customer Service Representative.
With a commitment to professionalism and excellence, we foster a dynamic work culture where innovation and
collaboration thrive. Join to make a difference in our clients’ lives and build a rewarding career in an industry
that truly values its people. Choose us, and be part of something extraordinary!
<Responsibilities>
・Process customer policy change requests.
・Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
・Answer incoming phone calls by the third ring.
・Schedule appointments for sales staff to meet prospective customers.
・Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
・Resourcefulness and problem solving.
・Being able to prioritize in the moment.
<Requirements>
・Possess an upbeat, positive and enthusiastic attitude.
・Proficiency to multi-task, follow-thru and follow-up.
・Great Customer Service Skills.
・Answering the phone call with a smile.
・Driven and goal-oriented individual.
・Ability to tactfully handle stressful and difficult situations.
【Keywords】
① Customer Service Representative
② Client Support
③Administrative
| 雇用形態Employment Status | Full Time |
| 募集職種Position | Customer Service Representative |
| 使用言語Language | English |
| 勤務時間Working Hours | |
| 給与Salary | $20.00 ～ $30.00/hour（DOE） |
| 待遇・福利厚生Benefit | ・Hourly Base Salary + Commission + Bonus Opportunities ・Paid Time Off (PTO) ・Health Insurance ・Career Growth Opportunities ・Hands on Training |