A Japanese food wholesale company located in El Monte, California is looking for an Inside Sales Assistant.
<Essential Job Functions>
• Inputs, updates, and maintains sales orders, invoices, and bill-back data within the Company database
• Updates and maintains customer records in the Company database
• Enters credit card and ACH transaction information in the portal site in a timely manner to ensure payment collection
• Maintains high levels of customer satisfaction by providing excellent service and building rapport
• Answers customer questions about product features, product benefits, and procedures
• Updates and prepares all sales materials for the department
• Reports any inventory or service issues to appropriate account manager immediately
• Collaborates with the sales staff to monitor active purchase orders and ensure that orders are completed on time
• Scribes department meetings and distributes meeting minutes to the team
• Creates sales and marketing materials
• Attends Company events and functions outside of normal working hours
• Performs other duties as assigned
• Obligation to answer to all management as requested
• Assists as Will Call relief
• Collect payment by cash, check, or credit card and generate receipts for will call customers
• Assists as tertiary receptionist relief
<Requirements>
• Business level English – Read/write/speak/listen
• Business level Japanese; Native level Japanese preferred – Read/write/speak/listen
• Maintains a positive attitude and willingness to learn
• Ability to work independently and as a team
• Ability to adapt to frequent changes in assignments and workload
• Passes the Sake Adviser course within 1-2 years of employment
• High School Diploma required. Bachelor’s Degree and above preferred
• 2+ years of relevant experience preferred
<Knowledge and Skills>
• Clerical/Administrative Support
• Basic mathematical knowledge – markups, discounts, combining/converting measurements, counting inventory, etc.
• Problem-solving skills
• Basic Microsoft Office proficiency
• Communication and interpersonal skills
• Knowledge of Japanese foods and sakes strongly preferred
【Keywords】
①Inside Sales
②Inside Sales Assistant
③Japanese English Bilingual
| 雇用形態Employment Status | Full Time |
| 募集職種Position | Inside Sales Assistant |
| 使用言語Language | Japanese/English |
| 勤務時間Working Hours | Monday-Friday 8am-5pm |
| 給与Salary | $22-$29（DOE） |
| 待遇・福利厚生Benefit | Health, Dental, and Vision Insurance Life Insurance 401k |