A major Japanese airline company in Torrance, CA is currently seeking an individual to fill a Customer Service Desk Associate position.
<Job Summary>
Responsible for performing customer service function by handling all travel arrangements and responding to all travel related inquiries in order to meet customers’ needs and promote the company.
<Main Responsibilities>
・Performs Customer Service Functions
・Performs General Administrative Functions
<Requirements>
・ Japanese/English bilingual
・Must have a proof to work in the United States legally (The employer does not provide visa sponsorship)
・Ability to work 8 hours shifts, and work weekends and holidays
・Good dependability record
・Ability to operate interactive computer terminals and telephone equipment such as handsets and headsets for long periods of time
・ Excellent verbal communication skills
・Reading comprehension skills, Listening skills, Analytical skills
・ Interpersonal skills
・ Listening skills
・ Associates Degree preferred
【Keywords】
・Customer Service
・Travel（hospitality, Airline, office work）
・Japanese Bilingual
| 雇用形態Employment Status | Full Time |
| 募集職種Position | Customer Service |
| 使用言語Language | Japanese/English |
| 勤務時間Working Hours | 8 hours shifts between 5:00 – 15:00 PST and 6:00 – 16:00 PDT, including weekends and holidays |
| 給与Salary | $23.51／hour |
| 待遇・福利厚生Benefit | · Company Holidays
· Sick Leaves, Vacation · Shift Swap / Day Trade available · Health Insurance (Medical /Vision /Dental) · Flexible Spending Accounts · Employee Assistance Program · Life Insurance / Voluntary Life Insurance (Optional) · 401(k) Retirement Plan · Travel Benefits (International and Japan Domestic Flight) · Pre-Tax Mass Commuter Benefit · Bereavement Leave · Longevity Awards and Longevity Award Holiday · Educational Assistance Program · Retiree Benefits |