A major Japanese logistics company is looking for a bilingual Japanese-English customer service representative.
This company offers a stable benefits package and flexible working hours, so it is a great place to work even if you have children.
<Job Description>
- Coordinate operations by acting as a liaison between customers and vendors.
- Interact with ocean carriers, customs brokers, truckers, and transshipment facilities.
- Prepare invoices for air and ocean terminal and harbor charges
- Manage and monitor the status of air and ocean freight shipments.
- Maintain effective communication with internal and external parties via email, telephone and in person.
- Prepare daily reports
- Prepare invoices and process billing
- Responds to internal and external inquiries and forward to the appropriate department if necessary.
<Requirements>
- Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Teamwork and communication skills
- Call center experience is preferred.
- At least one year of customer service experience
- Knowledge and experience in logistics are preferred.
＜Locations＞
Texas, LA, Chicago, Utah
| Employment Status | Full Time, Part-time |
| Position | Japanese and English Bilingual Customer Service |
| Language | English/ Japanese |
| Working Hours | 8 hours between 7:30am and 5:30pm, Monday through Friday, 5 days / week **Flex time **Working hours are subject to change |
| Salary | Annual salary $48-55K (salary negotiable) |
| Benefit | – Health Insurance (Health Care, Dental Care, Eye Care) – Life Insurance – 401K – Paid Sick Leave – Paid Sick Leave – Weekend off – Holidays – FOND Employee Perks – Referral Bonus Program |