A major logistics company in Wood Dale, Illinois (Chicago) is looking for a bilingual Japanese-English customer service professional to join their team.
This company offers a stable benefits package and is flexible with work hour requests, making it a great place to work even if you have children.
<Job Description>
- Provide high quality customer service via email, phone, and in-person with clients before and after the arrival of merchandise.
- Prepare documentation regarding client needs, invoices, inventory, and schedules
- Prepare shipping documents, including bills of lading for both air and ocean shipments
- Booking air and ocean freight and truck shipments
- Picking and packing in the warehouse
<Duties include>
- Data entry
- Unloading and loading trucks
- Picking and packing goods
- Sorting goods in the warehouse
- Sorting merchandise in the warehouse.
- The above job duties are subject to change at management’s discretion.
<Requirements>
- Basic typing skills
- Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook)
- Bilingual in Japanese and English
| Employment Status | Full time |
| Position | Customer Service |
| Language | English/ Japanese |
| Working Hours | Work 5 days from Monday to Friday 8am-6pm for 8 hours Weekends and holidays are off. Break time: 1 hour |
| Salary | Annual income $50K |
| Benefit | Health insurance (health insurance – dental insurance – vision insurance) 401K Paid vacations Weekends and holidays (National Holidays as determined by the company), etc.For those who reside in other states, relocation expenses will be covered by the company. Salary increase (depending on ability, career path can be offered) Bonus |