HRAIT – Employment Agency

Technical Support Specialist

A large logistics company located in Gardena/Torrance is looking for a Technical Support Specialist to work in the IT department of our main office

This is a hybrid work position!


<Job Description>

– Handle technical support for customers by phone and email
– Update company website and documentation
– Maintain hardware and network functionality and availability
– Collect relevant data, evaluate options, and recommend courses of action
– Ensure customer trust through information security
– Prepare technical documentation for user training and support
– Provide technical support, training, and consulting to employees.



・Must have a valid U.S. work visa.
・Experience as a Support Engineer, IT Support Technician, or IT Help Desk
・Able to communicate in English
・Preferred: Japanese or Chinese speaking

Employment Status Full Time
Position Technical Support Specialist
Language English/ Japanese/Chinese
Working Hours Work 5 days from Monday to Friday 9am-6pm, 8 hours a day
Closed on weekends and holidays
Break time: 1 hour
Hybrid work is available.
Salary $50,000-55,000+ Bonus(To be determined after interview depending on experience)
Benefit ・Health insurance(Ophthalmology, Dentistry, Health Care)
・Health Saving Accounts
・Employee Assistance Program
・Life insurance
・Paid vacation
・Professional Development Support
・Saturdays, Sundays, U.S. national holidays, and year-end and New Year vacations
Various other benefits
Category: Hybrid IT Logistics
Type: Full Time
Salary: $50k~/year

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