A large logistics company located in Gardena/Torrance is looking for a Technical Support Specialist to work in the IT department of our main office
This is a hybrid work position!
– Handle technical support for customers by phone and email
– Update company website and documentation
– Maintain hardware and network functionality and availability
– Collect relevant data, evaluate options, and recommend courses of action
– Ensure customer trust through information security
– Prepare technical documentation for user training and support
– Provide technical support, training, and consulting to employees.
・Must have a valid U.S. work visa.
・Experience as a Support Engineer, IT Support Technician, or IT Help Desk
・Able to communicate in English
・Preferred: Japanese or Chinese speaking
|Employment Status||Full Time|
|Position||Technical Support Specialist|
|Working Hours||Work 5 days from Monday to Friday 9am-6pm, 8 hours a day
Closed on weekends and holidays
Break time: 1 hour
Hybrid work is available.
|Salary||$50,000-55,000+ Bonus（To be determined after interview depending on experience）|
|Benefit||・Health insurance（Ophthalmology, Dentistry, Health Care）
・Health Saving Accounts
・Employee Assistance Program
・Professional Development Support
・Saturdays, Sundays, U.S. national holidays, and year-end and New Year vacations
Various other benefits