A large logistics company located in Gardena/Torrance is looking for a Technical Support Specialist to work in the IT department of our main office
This is a hybrid work position!
＜Job Description>
– Handle technical support for customers by phone and email
– Update company website and documentation
– Maintain hardware and network functionality and availability
– Collect relevant data, evaluate options, and recommend courses of action
– Ensure customer trust through information security
– Prepare technical documentation for user training and support
– Provide technical support, training, and consulting to employees.
<Requirements>
・Must have a valid U.S. work visa.
・Experience as a Support Engineer, IT Support Technician, or IT Help Desk
・Able to communicate in English
・Preferred: Japanese or Chinese speaking
| Employment Status | Full Time |
| Position | Technical Support Specialist |
| Language | English/ Japanese/Chinese |
| Working Hours | Work 5 days from Monday to Friday 9am-6pm, 8 hours a day Closed on weekends and holidays Break time: 1 hour Hybrid work is available. |
| Salary | $50,000-55,000+ Bonus（To be determined after interview depending on experience） |
| Benefit | ・Health insurance（Ophthalmology, Dentistry, Health Care） ・401K ・Health Saving Accounts ・Employee Assistance Program ・Life insurance ・Paid vacation ・Professional Development Support ・Bonus ・Saturdays, Sundays, U.S. national holidays, and year-end and New Year vacations Various other benefits |