We are seeking a dedicated Office Associate to join a leading Japanese food wholesale company located in Hanover, Maryland.
【Job Summary】
As an Office Associate, you will play a key role in supporting the smooth operation of our branch office by providing a wide range of administrative assistance. Responsibilities include data entry, customer service, inventory control, document organization, and answering phones. Since the tasks may vary from day to day, flexibility and strong multitasking skills are essential. You will collaborate with both internal and external stakeholders to ensure the highest level of service to our customers.
【Responsibilities】
・Provide prompt and courteous customer service to clients, business partners, and vendors (greeting, guidance, sharing product knowledge, etc.)
・Process sales orders (Sales Orders) and purchase orders (Purchase Orders) using Oracle
・Respond to accounts receivable (A/R) inquiries from customers and sales representatives
・Handle payments received (checks and cash) and arrange vendor payments
・Check inventory and arrange product availability
・File and retrieve documents in accordance with Standard Operating Procedures (SOP)
・Provide administrative support to sales, warehouse, and office staff
・Organize and maintain delivery and receiving documents and related records
・Answer phone calls, take messages, and provide requested information
・Participate in quarterly physical inventory (may require occasional weekend work)
・Greet and assist visitors, receive packages, and handle other reception duties
・Perform other related tasks as assigned
【Requirements】
・Must be authorized to work full-time in the U.S. (No visa sponsorship available)
・Bilingual in English and Japanese, Korean, or Chinese
・Proficient in Microsoft Word, Excel, PowerPoint, and Outlook
・Accurate data entry skills and general office abilities
・Ability to manage multiple tasks efficiently and meet deadlines
・Strong English communication skills (speaking, reading, and writing)
【Keywords】
1.Office Associate
2.Administrative Support
3.Customer Service
Employment Status | Full Time |
Position | Office Associate |
Language | English and Japanese, Korean, or Chinese |
Working Hours | Work 5 days a week, Monday through Friday, 8 hours a day from 10:00 a.m. to 7:00 p.m. *Saturdays, Sundays, and national holidays are days off. *Break time: 1 hour |
Salary | $17.63-23.00/h (determined after interview based on experience) |
Benefit | ・Health insurance, vision insurance, dental insurance ・Life insurance, accident insurance ・Pet insurance ・401(k) with employer matching plan ・19 days of paid annual leave ・Wellness program, EAP support ・Other benefits (some may require employee contribution) |