Import/Export Logistics Coordinator｜Major Japanese logistics company

A major Japanese logistics company in Torrance, CA is looking for an Import/Export Logistics Coordinator.

<Job Summary>

Under the direction of the Import/Export Customer Service Manager, the Import/Export Customer Service Manager is responsible for incoming and outgoing imports and exports. Specifically, the main responsibilities include customs procedures, shipping arrangements, document processing, customer service, and invoice processing.

<Job Description>

• Processes incoming and outgoing imports and exports in accordance with internal regulations and relevant regulations for imports and exports.
• Perform related tasks such as customs procedures and documentation.
• Track shipments and communicate with customers.
• Manage import-related documentation and arrange shipping.
• Performs export-related tasks and arranges air shipments.
• Provide services to customers and process billing.
• Performs work in accordance with specific requirements and instructions.
• Receive, review, generate, and process documents related to shipments.
• Schedule pickup and delivery of shipments and coordinate with truckers and carriers as required by customers.
• Prepare import/export reports and submit to customers and management as required.
• Investigate incoming and outgoing shipment issues and complaints and address as necessary.
• Performs special projects and other duties as assigned.

<Requirements>

• At least 2 years of experience as an import/export agent and coordinator
• Basic proficiency in Microsoft Word, Excel, and Outlook.
• Fast learner
• Excellent written and verbal communication skills
• Positive attitude and teamwork
• Stress tolerant