A Japanese Logistic Company located in Torrance, California is seeking a Customer Support / Senior Coordinator.
＜Position Summary＞
This role is responsible for customer support and coordination related to import and export operations. Duties include preparing and managing import/export documentation, handling paperwork and coordination related to transloading, and supporting smooth operational workflows. The position also involves responding to customer inquiries, tracking order and shipment progress, and collaborating with internal and external stakeholders to deliver high-quality, reliable service across multiple functions.
＜Requirements＞
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English proficiency required; Japanese language skills are a plus but not required
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Hands-on experience in import/export operations
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Experience handling documentation related to logistics and transloading
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Experience supporting or leading a team under a supervisor, or strong coordination and leadership capabilities
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Customer-facing experience such as customer support or account coordination
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Strong communication skills to work effectively with Sales Managers and support customer relationships
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High level of accuracy, accountability, and attention to detail
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Legal authorization to work in the United States
【Keywords】
①Import / Export Operations
②Customer Support & Coordination
③Customer Support & Coordination
| 雇用形態Employment Status | Full Time |
| 募集職種Position | Customer Support / Senior Coordinator |
| 使用言語Language | English（Japanese proficiency preferred but not required） |
| 勤務時間Working Hours | Monday – Friday 8:00am – 5:00pm |
| 給与Salary | $27 – $30（DOE） |
| 待遇・福利厚生Benefit | Medical, dental, and vision insurance (100% provided), 401(k), paid vacations (per regulations), etc. |