HRAIT – Employment Agency

Customer Service | Major Airline

A major airline in Torrance, CA is currently seeking an individual to fill a Customer Service position.

You will be responsible for providing customer support services such as providing information on reservations, purchases, changes, cancellations, etc., and responding to inquiries regarding frequent flyer programs, etc.

This is a great opportunity for someone who is looking for a stable job with a major company with a full benefits package!

Also, you can apply with no experience, which will help you to develop your career in the future!


<Job Summary>

Customer service work (information on airline ticket reservations, purchases, changes, cancellations, etc., procedures for responding to customer inquiries regarding frequent flyer programs, etc., customer trouble support work, etc.)
Office clerical work (data entry, etc.)



・Bilingual in Japanese and English

・Have a U.S. work visa

・Ability to use PC and telephone during long hours

・Good communication skills

・Experience in customer service (no experience in travel or airline industry is necessary)

Employment Status Full Time
Position Customer Service
Language English/ Japanese
Working Hours Monday-Sunday 5 days 5am-3pm, or 6am-4pm, 8 hours a day
※Break time: 1 hour
Salary Annual salary: $47,424 ($22.80/hour) + Bonus (to be determined after interview based on experience)
待遇・福利厚生Benefit Health Insurance (vision, dental, AD&D, LTD, healthcare, etc.): PPO, HMO Plan
Life Insurance
Optional Life Insurance
401K (ER Matching up to 3% + (possibility of additional contribution once a year))
FSA Account (Flexible Spending Account)
Health Savings Account: can be used to pay for qualified medical expenses for you, your spouse, and taxable dependents
Employee Assistance Program: 3 complimentary in-person counseling sessions
Pretac Mass Commuter Benefit
Long service awards
Educational Assistance Program
Retiree benefits
Paid vacations: 11 days/year
Vacation Holidays
Sick leave
Absence for jury duty
Bereavement Leave
Longevity Award Holidays
Other PTO programs available
Promotions available
Flight Privileges (all services of this airline, some restrictions apply, ZED-Special, Japan Standby status)
Employee discounts (airport and airline discounts, hotel discounts, etc.)

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