A major airline in Torrance, CA is currently seeking an individual to fill a Customer Service position.
You will be responsible for providing customer support services such as providing information on reservations, purchases, changes, cancellations, etc., and responding to inquiries regarding frequent flyer programs, etc.
This is a great opportunity for someone who is looking for a stable job with a major company with a full benefits package!
Also, you can apply with no experience, which will help you to develop your career in the future!
<Job Summary>
Customer service work (information on airline ticket reservations, purchases, changes, cancellations, etc., procedures for responding to customer inquiries regarding frequent flyer programs, etc., customer trouble support work, etc.)
Office clerical work (data entry, etc.)
＜Requirements>
・Bilingual in Japanese and English
・Have a U.S. work visa
・Ability to use PC and telephone during long hours
・Good communication skills
・Experience in customer service (no experience in travel or airline industry is necessary)
| Employment Status | Full Time |
| Position | Customer Service |
| Language | English/ Japanese |
| Working Hours | Monday-Sunday 5 days 5am-3pm, or 6am-4pm, 8 hours a day ※Break time: 1 hour |
| Salary | Annual salary: $47,424 ($22.80/hour) + Bonus (to be determined after interview based on experience) |
| 待遇・福利厚生Benefit | Health Insurance (vision, dental, AD&D, LTD, healthcare, etc.): PPO, HMO Plan Life Insurance Optional Life Insurance 401K (ER Matching up to 3% + (possibility of additional contribution once a year)) FSA Account (Flexible Spending Account) Health Savings Account: can be used to pay for qualified medical expenses for you, your spouse, and taxable dependents Employee Assistance Program: 3 complimentary in-person counseling sessions Pretac Mass Commuter Benefit Long service awards Educational Assistance Program Retiree benefits Paid vacations: 11 days/year Vacation Holidays Sick leave Absence for jury duty Bereavement Leave Longevity Award Holidays Other PTO programs available Promotions available Flight Privileges (all services of this airline, some restrictions apply, ZED-Special, Japan Standby status) Employee discounts (airport and airline discounts, hotel discounts, etc.) |