A fashion and apparel brand located in Waikiki, Hawaii is seeking a qualified Assistant Store Manager to join the team.
〈Responsibilities〉
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Support store operations and decision-making in the absence of the Store Manager
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Assist with employee scheduling, attendance tracking, and workplace compliance
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Provide supplemental guidance to the Japanese Store Manager regarding U.S. labor laws and business practices
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Manage and balance team dynamics, including competitive sales behavior
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Handle minor staff issues and escalate to senior management or HR when necessary
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Support sales activities for a team of approximately 10 full-time and part-time staff
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Monitor and coach staff performance in sales and customer service
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Track overall store sales progress and suggest improvements to maximize revenue
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Motivate and coordinate with veteran sales associates to maintain team morale
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Assist with customer service, with preference given to Japanese-speaking customers
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Serve as the first point of contact for urgent customer inquiries or complaints when the General Manager is unavailable
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Communicate and report employee or customer issues to upper management or HR as needed
〈Qualifications〉
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Japanese-English bilingual proficiency (both verbal and written)
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Legally authorized to work in the United States
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Prior retail or fashion store management experience in the U.S.
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Flexible availability, including weekends and holidays
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Strong interpersonal skills and ability to lead a diverse, multicultural team
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Basic computer skills, including Excel and POS system operations
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Motivation to achieve team-based goals and storewide performance targets
【Keywords】
①Fashion Retail
②Waikiki Store
③Assistant Manager
Employment Status | Full-time employee |
Position | Assistant Store Manager |
Language | Japanese/English bilingual |
Working Hours | Shift-based schedule, Monday through Sunday |
Salary | $56,000+ incentive (final amount to be determined based on experience and interview) |
Benefit | Health, dental, and vision insurance Disability insurance (short- and long-term) Paid time off (PTO) Employee discount Free on-site parking Flexible Spending Account (FSA) and other optional benefits |