Assistant Manager | Apparel Company

A fashion and apparel brand located in Waikiki, Hawaii is seeking a qualified Assistant Store Manager to join the team.

〈Responsibilities〉

• Support store operations and decision-making in the absence of the Store Manager

• Assist with employee scheduling, attendance tracking, and workplace compliance

• Provide supplemental guidance to the Japanese Store Manager regarding U.S. labor laws and business practices

• Manage and balance team dynamics, including competitive sales behavior

• Handle minor staff issues and escalate to senior management or HR when necessary

• Support sales activities for a team of approximately 10 full-time and part-time staff

• Monitor and coach staff performance in sales and customer service

• Track overall store sales progress and suggest improvements to maximize revenue

• Motivate and coordinate with veteran sales associates to maintain team morale

• Assist with customer service, with preference given to Japanese-speaking customers

• Serve as the first point of contact for urgent customer inquiries or complaints when the General Manager is unavailable

• Communicate and report employee or customer issues to upper management or HR as needed

〈Qualifications〉

• Candidates who are capable of performing duties in both English and Japanese (Individuals with diverse backgrounds who speak Japanese are welcome)
  ・English: Business to professional level
  ・Japanese: Business to professional level

• Legally authorized to work in the United States

• Prior retail or fashion store management experience in the U.S.

• Flexible availability, including weekends and holidays

• Strong interpersonal skills and ability to lead a diverse, multicultural team

• Basic computer skills, including Excel and POS system operations

• Motivation to achieve team-based goals and storewide performance targets

【Keywords】
①Fashion Retail
②Waikiki Store
③Assistant Manager