HRAIT – Employment Agency

Assistant Manager | Apparel Company

A fashion and apparel brand located in Waikiki, Hawaii is seeking a qualified Assistant Store Manager to join the team.

 

〈Responsibilities〉

  • Support store operations and decision-making in the absence of the Store Manager

  • Assist with employee scheduling, attendance tracking, and workplace compliance

  • Provide supplemental guidance to the Japanese Store Manager regarding U.S. labor laws and business practices

  • Manage and balance team dynamics, including competitive sales behavior

  • Handle minor staff issues and escalate to senior management or HR when necessary

  • Support sales activities for a team of approximately 10 full-time and part-time staff

  • Monitor and coach staff performance in sales and customer service

  • Track overall store sales progress and suggest improvements to maximize revenue

  • Motivate and coordinate with veteran sales associates to maintain team morale

  • Assist with customer service, with preference given to Japanese-speaking customers

  • Serve as the first point of contact for urgent customer inquiries or complaints when the General Manager is unavailable

  • Communicate and report employee or customer issues to upper management or HR as needed

 

〈Qualifications〉

  • Japanese-English bilingual proficiency (both verbal and written)

  • Legally authorized to work in the United States

  • Prior retail or fashion store management experience in the U.S.

  • Flexible availability, including weekends and holidays

  • Strong interpersonal skills and ability to lead a diverse, multicultural team

  • Basic computer skills, including Excel and POS system operations

  • Motivation to achieve team-based goals and storewide performance targets

【Keywords】
①Fashion Retail
②Waikiki Store
③Assistant Manager

Employment Status Full-time employee
Position Assistant Store Manager
Language Japanese/English bilingual
Working Hours Shift-based schedule, Monday through Sunday
Salary $56,000+ incentive (final amount to be determined based on experience and interview)
Benefit Health, dental, and vision insurance
Disability insurance (short- and long-term)
Paid time off (PTO)
Employee discount
Free on-site parking
Flexible Spending Account (FSA) and other optional benefits
Job Type: Retail
Industry: Retail
Employment Type: Full Time
Location: Hawaii

Apply for this position

Allowed Type(s): .pdf, .doc, .docx