Customer Service｜Japanese Kitchen Equipment Manufacturer

A Japanese kitchen equipment manufacturer located in Gardena, California is seeking a Customer Service to join the team.

This is a rewarding opportunity to support “professional kitchens” that uphold culinary cultures around the world. We also welcome applicants with knowledge of electrical appliances.

<Job Overview>
We are looking for a Customer Service professional to join a company that handles Japanese-made commercial kitchen equipment for restaurants. This role covers a wide range of responsibilities, including trade operations, sales support, and consulting elements. Through diverse internal tasks, you will have the opportunity to comprehensively develop your product knowledge, trade operation skills, and customer service abilities.

<Responsibilities>
・Sales and support for commercial kitchen equipment (including email and phone communication)
・Administrative support using QuickBooks
・Coordination and general communication with internal and external parties

<Requirements>
・Bilingual in Japanese and English
・Authorized to work in the United States
・Proactive in learning new things, with professional conduct and excellent business manners

【Keywords】
・Customer Service
・Sales Support
・Japanese Bilingual