Sales & Customer Support | Major Japanese Logistics Company

A leading Japanese logistics company located near the airport in Seattle, Washington is seeking a Sales & Customer Support professional for its international moving business.

<Job Description>

• Manage client relationships and oversee overall sales activities in Seattle, Washington

• Prepare quotations, contracts, sales proposals, and carry out promotional activities

• Develop and execute business plans to achieve regional sales targets, including sales forecasting and reporting

• Analyze market trends and competitor activities to identify growth opportunities and build sales strategies

• Collaborate with headquarters and related departments, and participate in special projects

• Act as a liaison between customers and vendors, coordinating with carriers, customs brokers, trucking companies, and facilities

• Monitor and manage the status of air and ocean freight shipments, and process invoices for terminal and port usage fees

• Handle administrative tasks including invoice preparation, billing, and daily report creation

• Maintain effective communication with internal and external stakeholders via email, phone, and in-person meetings

• Respond to customer inquiries and escalate to the appropriate department when necessary

<Requirements>

• Bilingual in Japanese and English preferred

• Minimum 2–3 years of sales experience

• Minimum 2–3 years of management experience

• At least 1 year of customer service experience (call center experience a plus)

• Knowledge or experience in logistics preferred

• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)

• Strong verbal and written communication and presentation skills

• Ability to build customer relationships and work effectively in a team environment

• Must possess valid U.S. work authorization

【Keywords】
① Bilingual (Japanese/English)
②Sales & Customer Service
③Logistics Management