A Japanese food trading company located near Seattle, Washington is seeking an Operations Assistant to support daily business operations.
<Job Duties>
• Greet and direct visitors at the front desk.
• Attend to will call customers by answering questions, collecting payment, and generating receipts.
• Answer, screen, and forward incoming calls to appropriate persons.
• Operate office machines such as copiers, scanners, PCs, phones, and voice mail system to perform clerical duties.
• Update and maintain business insurance, contracts, registration, and general business license.
• Order office supplies as requested by department managers.
• Assist with filing records, typing reports/forms, and preparing memos or letters for management.
• Support other departments such as Sales, Purchasing, Accounting and Warehouse as needed.
– Input, update, and maintain orders, invoices, and bill-back data within the Company database, update and maintain customer records in the Company database.
– Set up stock numbers.
– Research the company’s products to gain in-depth knowledge.
– Ensure adequate volume of products and create purchase orders based on sales volume and inventory.
– Calculate costs and product pricing to determine profit margin.
– Process receipts and invoices in timely manner for payment.
– Assist with customer orders, inquiries, and returns.
• Manage calendars and appointment scheduling.
• Prepare and maintain accounting documents and records accurately.
• Perform basic bookkeeping, accounts receivable (A/R), accounts payable (A/P), and daily journal entries for accounting purposes.
• Review billing statements, invoices, credit memos, price adjustments, orders and similar documents for accuracy; alerts management of any discrepancies.
• Attend Company events and functions outside of normal working hours.
• Other duties as required from managers.
• Obligation to answer to all management as requested.
<Requirements>
• Business level English required – read/write/speak/listen.
• Basic level Japanese preferred – read/write/speak/listen.
• 1-3 years of experience in office administration preferred.
• Maintain a positive attitude.
• Ability to work independently and efficiently as a team.
• Ability to adapt to frequent changes in assignments and workload.
• High school diploma required. Bachelor’s Degree in Administration or other related field preferred.
<Knowledge and Skills>
• Process Intermediate mathematical knowledge – profit margin calculations, markups, discounts, combining/converting measurements, counting inventory, currency, etc.
• Basic Microsoft Office proficiency (Word, Outlook, Excel, PPT, etc.).
• Knowledge of Microsoft Business Central, SAP or other ERP systems.
• Strong communication, interpersonal and problem-solving skills.
• Exceptional organization and time management skills.
• Excellent customer service skills.
• Knowledge of Japanese foods and sakes preferred.
＜Keywords＞
① Operations / Clerical Support
② Food industry
③ English Japanese Bilingual
| Employment Status | Full Time |
| Position | Operations Assistant |
| Language | English/Japanese |
| Working Hours | Monday – Friday 8AM – 5PM ※1hour lunch |
| Salary | $20～$25 /hour (DOE) |
| Benefit | All paid Health, Dental, and Vision Insurance for employees and their dependents
Life Insurance and 401k Plan with company match Paid vacation, sick leave, and holidays |