HRAIT – Employment Agency

Sales Executive

A large Japanese logistics company in Rancho Dominguez, CA, is currently seeking a sales position.

 

*Job Details:

[Sales & Marketing]

– Develop sales contacts for new business opportunities. Identify new customer contacts through marketing research.

– Identify potential customers and contact them or their assigned customers to introduce products and services.

– Conducts thorough market research before proposing and offering services to customers.

– Prepares and maintains sales materials to be presented to customers.

– Conduct sales presentations to existing customers to introduce new services.

– Follow up on new business opportunities and referrals obtained through sales activities.

– After-sales activities, submit quotations, and schedule meetings with existing customers.

– Prepare price quotes and sales contracts, and check the status of ordered services.

– Provide weekly customer activity reports, including quotes, orders, and problems.

– Keeps Sales Supervisor informed of customer relationships.

– Obtains new and updated customer information and submits it to the appropriate department.

– Develop a greater knowledge and familiarity with services.

– Ensure the collection of all accounts receivable and follow up with customers when payments are late and as needed.

– Attend trade shows and marketing events to promote company services and identify new businesses.

– Conduct market research to anticipate competitor and market trends and report results to sales representatives.

[Customer Service ]

– Responsible for responding to customer questions and inquiries regarding services.

– Reports and investigates customer complaints and responds to and handles complaints.

– Report regularly to the Sales Supervisor and customers on areas for improvement.

– Work closely with customers to ensure smooth transactions.

– Process new business orders and provide information regarding current pricing and service changes.

– Receive and resolve customer complaints via phone or email.

– Perform troubleshooting and work internally and with customers on specific issues.

[Other]

– Continually improve business processes and seek more efficient and less costly ways and means of doing business.

– Perform special projects and other miscellaneous duties as assigned by management.

– Maintain high ethical standards in the workplace.

– Report all irregularities and issues to management for resolution.

– Maintain good communication with management, office staff, and external parties.

– Follow company policies and procedures.

– Maintain a clean and safe work area.

– Communicate and coordinate with other departments to ensure smooth workflow.

 

<Requirements>

  • Bilingual in Japanese and English
  • At least 2 years of experience working for Freight Forwarder or International Courier Company
  • PC skills, knowledge of logistics, etc.
  • Drivers License

 

雇用形態Employment Status Full Time
募集職種Position Sales Executive
使用言語Language English / Japanese
勤務時間Working Hours Work 5 days Monday – Friday 8:30am – 5:00pm for 8 hours
給与Salary $50K-60K/year + commissions (Gross Profit x 3%-5%) + bonuses + car ($400/month) + gas
待遇・福利厚生Benefit
  • Insurance (medical, dental, vision)
  • Paid Vacation
  • 401K
  • Weekends
  • Holidays (National Holidays set by the company), etc.

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