A Japanese food wholesaler in Santa Fe Springs, CA is looking for an Office Associate.
This is a global company with 45 locations worldwide and offers excellent benefits!
Headquartered in Los Angeles, 20 locations across the U.S. , and Over 900 employees and handling more than 7,000 items.
This is a great opportunity for individuals who are passionate about working in the food industry and contributing to a global enterprise. We look forward to receiving applications from motivated candidates!
<Job Description>
- Contribute to the efficient operation of the branch by providing administrative support, ensuring the smooth execution of tasks.
- Perform a wide range of duties from general office tasks such as data entry, managing customer records, sorting and distributing mail, shipping, answering phone calls, and filing documents, to more specific tasks as needed.
- Provide general office support, with daily tasks varying as necessary.
- Focus on ensuring the office operates efficiently and provides excellent service to clients and customers.
- Create a friendly environment where all employees, customers, business partners, and vendors receive top-notch customer service.
- Verify sales or purchase orders and ensure they are processed smoothly in the order management system.
- Check inventory and assess the availability of requested products.
File documents according to the company’s Standard Operating Procedures (SOP) and retrieve them upon request from sales staff or customers. - Assist office staff, sales teams, and the warehouse with a variety of tasks.
- Organize and manage documents related to deliveries and incoming shipments, and maintain accurate logs.
- Answer phone calls, take messages, respond to information requests, and direct callers to the appropriate contact person.
- Liaise with corporate finance as needed to quickly resolve issues or complaints, ensuring excellent service for both customers and suppliers.
<Requirements>
- Must have a valid U.S. work visa
- GED (General Educational Development or high school equivalent)
- Proficient in MS Office (Excel, Outlook, Word)
- Bilingual in Japanese and English (Chinese or Korean language skills are a plus)
- Strong and effective communication skills
| Employment Status | full-time |
| Position | Office Associate |
| Language | English/ Japanese |
| Working Hours | Monday to Friday, 9:00 AM – 6:00 PM (8-hour workday) Saturdays, Sundays, and public holidays are off. Break time: 1 hour |
| Salary | $20 – $27 (to be determined based on experience after the interview) |
| Benefit | Health insurance (medical, dental, vision) Life insurance 401K retirement plan Paid vacation Weekends and public holidays off Promotion opportunities available |