HRAIT – Employment Agency

Office Associate|Japanese food Wholesalers

A large Japanese food wholesaler in Carol Stream, IL is looking for an Office Associate member to join.

This is a global company with a full benefits!

<Job Description>

  • Ensure that each employee, customer, clients, and vendor receive outstanding customer service by providing a friendly environment which includes greeting and assisting everyone by maintaining outstanding product knowledge and all other components of customer service related to the office operation.
  • Process Sales Orders and/or Purchase Orders using Oracle.
  • Review sales or purchase orders and ensure that orders are processed through the order processing system without issues.
  • Check inventory to determine the availability of requested merchandise.
  • File documents according to company standard operation procedure (SOP) and able to retrieve it upon sales or customers’ request.
  • Supports office staff, sales, and warehouse and acts as an assistant on various tasks.
  • Organize delivery and receiving related documents and maintain logs.
  • Have effective communication with sales associates, warehouse, and office personnel.
  • Receive calls, take and relays messages, and respond to requests for information: Provide information to direct the caller to the appropriate individual.
  • Provide excellent service to customers and suppliers by communicating to expedite the resolution of problems/complaints with Corporate Finance whenever necessary.
  • Assist with the quarterly physical inventory (PI) which may be conducted during weekends.
  • Understand PI processes and be able to enter data without errors.
  • Understand and follow company SOPs and know how to find necessary SOPs when needed.
  • Reception duties include greeting and announcing visitors, accepting deliveries, etc.
  • Perform other related duties as required.

<Requirements>

  • Must have a U.S. work visa
  • GED (General Educational Development) High School Diploma
  • Experience with MS Office – Excel, Outlook, Word
  • Bilingual in English and Japanese
  • Effective communication skills

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