HRAIT – Employment Agency

Customer Service / Optician

We are looking for Customer Service / Optician at a Japanese eye-ware retail store in Torrance, CA.

 

Job Duties:

  • Ensure customer happiness with stellar customer service and demonstrate a high level of professionalism
  • Address customer needs in a prompt and friendly manner while actively seeking to understand customer concerns, requests, and expectations
  • Understand and handle customer complaints regarding products, services, sales, or other matters with honesty and integrity, while taking the initiative to find appropriate resolutions
  • Ensure speed, efficiency, and accuracy in creating eyewear products
  • Foster a warm, vibrant, and friendly atmosphere by being a supportive and compassionate team member
  • Actively participate in store staff meetings to improve customer service, store operations, and sales goals
  • Provide appropriate training and support to less experienced team members and be a leader in demonstrating exemplary work ethic
  • Adjust, fit, and assemble eyeglasses to suit each customer’s unique preferences
  • Build team commitment to high service standards, exceed customer expectations, and lead by example

Requirement:

  • Optical experience
  • Availability to work a flexible schedule and the hours necessary to open and/or close the store, including nights, weekends, and holidays
  • Strong communication skills (verbal & written), including strong relationship building skills.
  • Ability to adjust priorities and manage time wisely in a fast-paced environment
  • Ability to be on your feet most of the day or moving on the sales floor or stock room

Preferred Qualifications:

  • High school or equivalent
  • 1 year of sales Experience
  • Management / Lead experience

 

雇用形態Employment Status Full Time
募集職種Position Customer Service / Optician
使用言語Language English
勤務時間Working Hours Monday through Sunday 5Days
※8 Hours
給与Salary Pay: $17.00 – $20.00 per hour
待遇・福利厚生Benefit
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance
Salary: $30k~/year

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