HRAIT – Employment Agency

IT Support Engineer

A major Japanese telecommunications company in Salt Lake City, UT is looking for an IT Support Engineer.

<Job Description>
•Perform daily system monitoring, verifying the integrity of all hardware and server resources
•Troubleshoot diverse range of hardware and software
•Assist with Server maintenance and SAN / NAS and Network Configurations
•Schedule, plan, implement and installation and testing of new products and improvements to systems relating to Linux and Windows systems
•Create PC, servers, network setup manual, Troubleshooting report
•Create, manage and respond to support cases submitted by customers, partners
•work in a fast paced environment that will challenge organizational and time management skills
•Other duties as assigned by Supervisor
•Provides advanced level technical support with the Microsoft suite of products (Windows 7/8/10, Office 2010/2013/2016, etc.)
•Ensures successful completion of all daily tasks (externally and self-assigned)
•Support our customers for HPE ProLiant Servers including Blade Servers, Dell PowerEdge Servers and EMC Storages
•Maintain VMWare vSphere Environments.
•Make a selection of HW, SW and License
•Support Sales team for hearing and proposal materials.
•Work at night and weekend if needed
•Take a business trip with U.S. and aboard if needed
•Create and update System Document, Operation Manual, Knowledge Base, Trouble History, etc.)

<Qualification / Requirements>
•English (Required), Japanese (Preferred)
•3+ Years Work experience as Server Engineer.
•CCNA/CCNP/Network+ (Preferred)
•MCSA/MCSE (Preferred)
•3+ Years of AD admin, WVD, O365, Security
•Communication skills with customers, vender/carrier and company staff.
•Documentation skills.
•Microsoft office products (Visio, Word, etc.) skills.
•Own car for visiting customer offices

Employment Status Full Time
Position IT Support Engineer
Language English/ Japanese
Working Hours Monday to Friday, 8 hours a day ( subject to change )
Salary $75,000-85,000
Medical & Dental & Vision- Full Time Only
Basic Life Insurance and AD&D
Short-Term Disability Insurance
Flexible Spending Account (FSA)
Employee 401 (K) Savings Plan
Vacation Time
1st year Ten (10) days Prorated
2nd year (12) days
3rd year (14) days
4th year (16) days
5th year (18) days
6th and after (20) twenty days
Thirteen Paid Holidays per year
Sick Time
Tuition Reimbursement Program

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