HRAIT – Employment Agency

Japanese-English Bilingual Customer Service

A major Japanese logistics company is looking for a bilingual Japanese-English customer service representative.

This company offers a stable benefits package and flexible working hours, so it is a great place to work even if you have children.


*Employment Type: Full-time or part-time

*Location: Grapevine, TX

*Job Description.

  • Coordinate operations by acting as a liaison between customers and vendors.
  • Interact with ocean carriers, customs brokers, truckers, and transshipment facilities.
  • Prepare invoices for air and ocean terminal and harbor charges
  • Manage and monitor the status of air and ocean freight shipments.
  • Maintain effective communication with internal and external parties via email, telephone and in person.
  • Prepare daily reports
  • Prepare invoices and process billing
  • Responds to internal and external inquiries and forward to the appropriate department if necessary.



  • Experience with Microsoft Office (Word, Excel, PowerPoint, Outlook)
  • Teamwork and communication skills
  • Call center experience is preferred.
  • At least one year of customer service experience
  • Knowledge and experience in logistics are preferred.



雇用形態Employment Status Full Time, Part-time
募集職種Position  Japanese and English Bilingual Customer Service
使用言語Language English / Japanese
勤務時間Working Hours 8 hours between 7:30am and 5:30pm, Monday through Friday, 5 days / week
**Flex time
**Working hours are subject to change
給与Salary Annual salary $48-55K (salary negotiable)
待遇・福利厚生Benefit – Health Insurance (Health Care, Dental Care, Eye Care)
– Life Insurance
– 401K
– Paid Sick Leave
– Paid Sick Leave
– Weekend off
– Holidays
– FOND Employee Perks
– Referral Bonus Program




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