HRAIT – Employment Agency

Customer Support|Major Japanese Travel Company

This job is to provide information and guidance in Japanese to customers in the Waikiki area. The main focus of this position is to provide friendly and courteous support to customers using trolleys and shuttle buses from the airport.

<Job Description>

Assistance and destination guidance when boarding and disembarking trolleys (guidance in Japanese)

Guiding customers from Honolulu Airport shuttle drop-off point to Waikiki lounge
・Simple PC operation
・Able to speak English at daily conversational level

<Requirements>

・Ability to provide cheerful and courteous guidance in Japanese
・About 5 to 6 hours of continuous standing/walking work Able to stand and walk for 5-6 hours continuously without any problem
・Able to work at least 3 days a week including weekends and holidays (work days are negotiable)
・English ability: Daily conversation level (simple guidance in English is acceptable)

*Permission to work in the US

Employment Status: Part Time

Job Position: Japanese Customer Support

Language: English/Japanese
Working Hours:
・Working Hours ・7:00 AM – 6:30 PM, 8 hours per day (with 1 hour lunch break)
・Work 5 days per week (2 days off, including weekends and holidays)
・Paid holiday allowance when working on holidays (trial) After probationary period Salary (to be determined after interview based on experience)

Salary: (to be determined after interview based on experience)

Benefits:

Paid time off (PTO), holiday pay, bereavement leave

Health insurance (HMSA/Kaiser: Medical, Vision, Drug/HDS: Dental)* 100% for employee 100% company paid

Transportation and parking subsidies available

401(k) matching program available

Various employee discounts

Flexible Spending Account (FSA)

AFLAC (group life insurance)

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