Manager of moving department｜Major Japanese logistics company

A major Japanese logistics company located in Seattle, WA is looking for an individual to fill a manager position in their moving department.

No experience is necessary!

＜Job Description＞

– Engage in sales activities
– Provide consultation to corporate clients
– Review and evaluate financial performance data and initiate and implement strategic ideas to achieve growth and expansion of the branch.
– Recruit, develop, and provide training support to employees within the moving department.
– Evaluate and develop employee performance within the team.
– Improve the work environment, maintain workplace discipline, and increase operational efficiency.
– Promote communication and teamwork activities within the branch and region.
– Route analysis to ensure safe and efficient transportation routes.
– Accurately forecast seasonal trends.
– Directs movers and drivers to coordinate schedules and deliveries.
– Performs job quotes for existing and potential customers.
– Manage customer deliveries and receipts, ensuring that all shipping and customs documents are executed correctly and payments are properly posted.
– Exercise judgment in resolving disputes between and among employees.
– Comply with all government regulations related to DOT, FMCSA, TSA, C-TPAT, and OSHA.
– Resolve customer complaints of trouble or claims of damage to cargo, luggage, or household goods in a timely and fair manner as appropriate.

<Requirements>

∙ Must have a U.S. work visa.
・Able to read and write Japanese and speak English at a daily conversational level.
・Willingness to learn and willingness to learn quickly.
・High interpersonal and communication skills regardless of age, gender, race, or experience.
・Able to work independently and take initiative to organize and manage a team.
・Able to carry luggage.
・Able to speak both Japanese and English.