This position will be responsible for order processing, shipment coordination, and customer support while working closely with the sales and logistics teams. This is an important role that supports smooth communication between customers and internal teams.

This is an urgent opening, as the current person in charge is scheduled to transfer to the sales department in August. Training will be provided for approximately 6 weeks to 2 months.

Job Summary

The Customer Service & Order Management Specialist will be responsible for sales order management, purchase order management, shipping and logistics coordination, and customer communication for a Japanese manufacturer.

The selected candidate will support customers through accurate order processing, timely follow-up, and smooth coordination with internal departments and external logistics partners.

Responsibilities
・Enter and process sales order data
・Review order details and send order confirmations to customers
・Confirm delivery schedules and collect additional information as needed
・Coordinate with internal departments regarding order status and customer requests
・Create and manage purchase orders
・Follow up with customers to collect purchase orders
・Confirm receipt of purchase orders and respond to customer inquiries
・Coordinate domestic and international shipments
・Communicate with logistics companies and carriers
・Update and share tracking information
・Prepare export and import-related documents
・Manage shipping schedules
・Respond to customer emails and inquiries
・Follow up on orders, delivery schedules, and related requests
・Coordinate communication between internal and external parties
・Escalate issues as needed when problems arise

Requirements
・3+ years of experience in customer service, order processing, sales support, or a related role
・Experience with order management in a manufacturing, trading, or logistics-related environment
・Business-level English communication skills
・Experience using Microsoft Office, including Excel and Outlook
・Ability to handle multiple tasks simultaneously
・Strong communication skills and a team-oriented attitude
・Valid work authorization in the United States

Preferred Qualifications
・Experience using ERP systems
・Knowledge of export/import operations or international logistics
・Associate degree or higher

【Keywords】
①ERP System
②Shipping and Logistics Management
③Order and Procurement Management

The post Customer Service & Order Management Specialist | Japanese Manufacturer first appeared on HRAIT - Employment Agency.

The company manufactures and sells thermistors, temperature sensors, humidity sensors, air velocity sensors, and related products to customers across a wide range of industries around the world. With a commitment to environmentally conscious product development, the company serves various sectors, including the automotive industry.

Job Summary
This position will be responsible for back-office operations at the company’s U.S. office, with a primary focus on order processing, sales administration, logistics coordination, and operational support.

The selected candidate will communicate with customers, suppliers, and the headquarters in Japan while supporting day-to-day office operations.

Responsibilities
・Handle order processing and sales administration
・Confirm customer orders
・Enter sales orders
・Place orders with the headquarters in Japan
・Coordinate shipping instructions
・Support logistics and supply chain operations
・Manage forecasts
・Track production schedules
・Coordinate delivery schedules
・Manage supplier portals
・Communicate with customers and coordinate various requests
・Support accounting-related tasks
・Issue invoices
・Assist with AR/AP management
・Track incoming payments
・Support HR and general affairs functions
・Assist with recruiting
・Manage attendance records
・Support expatriate employees
・Perform other administrative duties related to office operations

Requirements
・Valid work authorization in the United States
・Business-level English proficiency
・Professional experience using Microsoft Office, including Excel, Word, and PowerPoint
・Basic PC skills

Preferred Qualifications
・Experience in sales administration, order processing, or a similar administrative role
・Experience in order management or customer service
・Experience in logistics or supply chain-related operations
・Japanese language skills
・Experience with AP/AR tasks
・Experience in HR or general affairs
・1+ year of experience in sales administration or a similar role preferred
※Entry-level candidates and recent graduates are also welcome to apply

The post Administrator & Inside Sales | Japanese Electronic Components Manufacturer first appeared on HRAIT - Employment Agency.

＜Job Responsibilities＞

・Create purchase orders, sales orders, and picking lists
・Generate and issue invoices to customers
・Coordinate logistics and shipping arrangements
・Update and manage shipping schedules
・Enter and manage sales data
・Provide general sales support duties as requested

＜Required Qualifications＞

・Data entry skills
・Report preparation skills
・Administrative document creation skills
・Ability to communicate and provide information to others
・Self-development ability
・Attention to detail
・Professionalism
・Microsoft Office skills
・Teamwork skills
・Business-level proficiency in Japanese or English

【Keywords】
①Administration Staff
②Administration Coordinator
③Sales support

The post Trade Administration Assistant　| Major Japanese food manufacturer first appeared on HRAIT - Employment Agency.

This position is responsible for accounting assistance and general administrative duties.

＜Responsibilities＞
•Enter vendor invoices (AP) into the accounting system (QuickBooks)
•Issue and send invoices (AR) to customers
•Process payments to vendors (check issuance and wire transfers)
•Respond to inquiries from vendors and customers related to AP and AR
•Support year-end audits (report preparation duties)
•Process refunds for online sales (PayPal)
•General administrative duties, including:
•Travel arrangements
•Office supply ordering
•Scheduling and preparation for company events and catering orders
•Mail distribution
•Reception and visitor support
•Other miscellaneous office tasks
•Provide support to other departments during busy periods as needed

＜Requirements＞
• Accounting experience
• Detail-oriented
• Ability to multitask
• Bilingual in Japanese and English
(Communication with vendors and customers will primarily be conducted in English.)
• IT skills: Google Workspace (Gmail, Calendar, Sheets), MS Excel, etc.
• Additional Qualifications
oGeneral business etiquette and strong communication skills
oValid driver’s license
oFlexible and adaptable, with a positive and professional attitude

【Keywords】
①Accounting
②Japanese English bilingual
③Accounting assistant

The post Account Assistant | Japanese Printing and Translation Services Company first appeared on HRAIT - Employment Agency.

＜Position Overview＞
As a member of the Accounting Department, you will primarily be responsible for monthly closing
operations based on your experience level.
You will first become familiar with the 업무 under the support of existing team members, and over time,
you will have opportunities to gradually take on accounting responsibilities unique to a publicly listed company,
such as consolidated financial statements and disclosure-related operations.

＜Responsibilities＞

• Monthly closing operations (journal entries, balance management, preparation of monthly reports, etc.)
• Voucher approval and account management
• Expense reimbursement and payment processing
• Assistance with annual closing operations
• Consolidated accounting operations
• Support for preparing disclosure documents
• Cost accounting and fixed asset management
• Audit support (preparation of materials and attendance assistance)
• Support for operational improvements and DX (digital transformation) initiatives

Practical experience in consolidated accounting, disclosure, or cost accounting is not required at the time of joining.

• In addition to domestic accounting operations, communication with overseas group companies is required
• Provide financial support from the Japan side when overseas group locations experience sales declines
• Preparation of documents, onsite visits, and coordination tasks may be required
• Possibility of overseas business trips
• Ideal for candidates interested in working from a global perspective

＜Requirements＞

• Accounting experience at a publicly listed company
• Bookkeeping Level 2 certification (Nissho Boki 2)
• Experience in the manufacturing industry
• Practical experience with monthly closing operations

＜Preferred Qualifications＞

• Experience with annual closing operations
• Accounting experience in the manufacturing industry
• Basic knowledge of cost accounting
• Language skills (English, etc.)
• Interest in global business operations

【Keywords】
①Accounting
②Bookkeeping
③Manufacturing industry

The post Accounting Staff | Automotive Parts Manufacturing Company first appeared on HRAIT - Employment Agency.

This is an opportunity to join a major manufacturer of high-quality tools for the electronics industry, where candidates can utilize their creativity and thrive in an energetic and highly organized work environment.

＜Job Overview＞
This position is not a warehouse role, but an office-based administrative and operational role.
The primary responsibilities include inventory management, purchasing support, vendor communication,
and data entry and management, covering a wide range of back-office functions. Rather than physically demanding
work, this role focuses on utilizing administrative skills, communication abilities, and multitasking capabilities to
ensure accurate and efficient execution of daily operations.

＜Essential Job Functions＞
・ Maintain accurate records of inventory and materials on order.
・Monitor inventory levels and reorder points; initiate replenishment actions as necessary.
・ Reconcile inventory discrepancies and report irregularities to supervisor.
・ Process purchase orders through vendors and online systems; track orders and resolve issues.
・Maintain purchase records and database accuracy.
・ Communicate with vendors to obtain pricing, delivery details, and resolve discrepancies.
・ Perform data entry using spreadsheets and/or internal systems with high accuracy.
・ Interface with multiple departments and systems to manage invoices, payments, and purchasing concerns.
・ Manage receiving schedules, inspections, and handle product rejections.
・ Collaborate with Engineering team to ensure correct products are ordered.
・ Perform other related duties as assigned.

＜Requirements＞
・Strong knowledge of inventory control and purchasing practices.
・ Ability to reconcile physical inventory with system reports.
・ Proficiency in database management and accurate data entry.
・ Problem-solving and analytical skills.
・ Proficient in Microsoft Outlook, Word, and Excel.
・ Ability to quickly learn and use integrated database systems.
・ Excellent verbal and written communication skills.
・ Strong organizational skills with ability to multitask and follow through.
・ Bilingual in Japanese is a plus
・High school diploma or GED required.
・ Minimum 1 year of relevant experience.
・ Equivalent combination of education and experience may be considered.

【Keywords】
①Inventory Control
②Purchasing
③Database management

The post Inventory Control・Purchasing Clerk | Japanese Manufacturing Company first appeared on HRAIT - Employment Agency.

＜Job Overview＞
As a member of the accounting team, you will be responsible for Accounts Receivable (AR) operations, including invoicing, payment confirmation, AR management, and customer support.
We are seeking a candidate who can utilize their accounting experience while providing broad operational support.

＜Responsibilities＞
•Create and send invoices
•Confirm and process customer payments
•Manage accounts receivable
•Respond to customer inquiries
•Assist with monthly report preparation
•Manage and file documents

＜Requirements＞
•1–3 years of Accounts Receivable or accounting experience
•Knowledge of invoicing, payment processing, and AR Aging
•Experience using ERP systems (NetSuite preferred)
•Basic PC skills, including Excel
•Strong attention to detail and accuracy
•Ability to multitask effectively

＜Preferred Qualifications＞
• Experience using ERP systems and customer portal systems
(NetSuite, Ariba, Coupa, etc.)
• Accounting experience in manufacturing or B2B companies
• Experience with Sales Tax related tasks
• Experience using Microsoft Office / Teams, etc.

【Keywords】
①Accounting
②Accounts Receivable (AR)
③ERP systems

The post Accounting Staff | Japanese manufacturer first appeared on HRAIT - Employment Agency.

Many people have seen our loose-leaf notebooks and sketchbooks at least once.
We are a company with over 100 years of tradition, backed by strong technical expertise and brand power.
Our solid financial foundation, resilient to economic fluctuations, is one of our key strengths.

＜Position Overview＞
As a Sales Representative, you will be responsible for overseas sales activities, primarily in the ASEAN region, as well as supporting operations for our North America branch.

＜Key Responsibilities＞
・Core sales activities (distributor/agent sales)
・Develop strategies and action plans in collaboration with distributors across various countries and regions to drive growth, and provide follow-up to ensure achievement
※ Conducted via online meetings, etc.

North America Support
・Warehouse shipping operations at the North America branch
・Sales promotion proposals
・Coordination and liaison between headquarters departments and the North America branch

＜Requirements＞
・TOEIC score of 750 or higher
・Experience in overseas sales
・Bachelor’s degree or higher

＜Preferred Qualifications＞
・Experience in overseas sales of FMCG products
・Knowledge of international trade
・Experience negotiating with distributors and closing deals

＜Location＞
Head Office: Nakano-ku, Tokyo, Japan

＜Business Trips＞
There are business trips approximately once every two months.

【Keywords】
①Sales
②International Sales
③Japanese English Bilingual

The post International Sales｜Stationery Manufacturer first appeared on HRAIT - Employment Agency.

<Job Overview>
This position is responsible for the end-to-end management of company assets and contracts—
including company vehicles, mobile phones, and IT devices—and for ensuring the smooth day-to-
day operation of internal IT systems in close coordination with headquarters in Japan.
In addition, the role serves as the primary point of contact for HR operations, acting as the
liaison with the company’s HR platform (TriNet), supporting employee onboarding/offboarding,
employee data management, and ensuring that internal processes are maintained in compliance
with applicable regulations.

<Responsibilities>
• 1. Company Assets, Contracts & IT Operations
Manage company-owned and leased assets including:
・ Company vehicles
・ Company mobile phones
・IT equipment (PCs, peripherals, etc.)
・ Oversee vendor and contract management related to:
・Leasing agreements
・Telecommunications
・ IT service providers
Maintain contract documentation, renewal schedules, and cost tracking
・ Manage day-to-day IT operations, including:
・ Device provisioning and replacement
・Microsoft 365 user and account administration
Act as the primary coordination point with Japan headquarters for IT-related operations
and policies
2. HR Operations & TriNet Liaison
・ Serve as the contact person for the HR platform (TriNet)
・ Coordinate onboarding, offboarding, and employee status changes
・ Maintain accurate and up-to-date employee data
・Support communication with HR vendors and external partners as needed
3. Internal Processes & Governance
・ Manage and maintain internal operational processes to ensure:
・ Business activities run smoothly
・Operations comply with applicable laws and regulations
・Support the organization and maintenance of:
・ Internal policies
・ Roles and responsibilities
・ Approval workflows
・Help prevent operational dependency on individuals by documenting and standardizing
processes where appropriate
4. Executive & General Administrative Support
・ Provide administrative and operational support to the President / CEO
・ Coordinate general office administration, including vendors, supplies, and facilities
・Support ad-hoc projects related to company operations as required

<Requirements>
• 3+ years of experience in office administration, operations, HR support, or a related role
• Some hands-on experience with HR operations in a U.S.-based company
• Professional proficiency in both English and Japanese
• Experience working with HR systems (TriNet or equivalent HRIS), either as a system user or
liaison
• Experience administering Microsoft 365, including user and account management
• Strong organizational skills with the ability to manage multiple operational areas
independently
• High level of discretion and professionalism when handling confidential employee and
company information

<Preferred Qualifications>
• Experience working in a U.S. subsidiary of a Japanese company
• Experience managing company assets such as vehicles, IT equipment, or communication
tools
• Experience in process improvement, documentation, or operational standardization

<Ideal Candidate Profile>
• Comfortable working in a small company environment where responsibilities span multiple
functions
• Able to take ownership of operations rather than waiting for fully defined processes
• Capable of viewing HR, IT, and administrative tasks as interconnected components of
company operations
• Practical, detail-oriented, and reliable, with a strong sense of operational accountability

※The initial 3 months of employment will be on a temporary (contract) basis, with the hourly rate to be determined after the interview.
Upon mutual agreement, the position will transition to direct employment thereafter.

【Keywords】
①Administrative
②HR System
③Japanese Bilingual

The post Office & Administrative Coordinator｜Japanese manufacturer first appeared on HRAIT - Employment Agency.

<Position Summary>
The Supply Chain & Logistics Specialist supports  end-to-end supply chain activities—
from purchase order management and inventory control to product costing, logistics coordination,
factory support, and office administration. This role contributes to improving operational efficiency
across the company’s growing U.S. operations, including direct support for the Virginia factory and
logistics center.

<Key Responsibilities>
1. Purchase Order and Logistics Administration
• Issue, track, and manage purchase orders for raw materials, finished products, and samples
• Coordinate international and domestic shipments, ensuring accurate documentation and
compliance with Incoterms
• Communicate closely with suppliers, freight forwarders, and internal teams to monitor lead
times and resolve shipping issues
• Maintain accurate shipping records and update ERP systems (QuickBooks, Asana)
• Manage return shipments and support claims processing for damaged or non-conforming
goods
• Virginia Factory Logistics Operations
o Oversee all logistics operations related to the Virginia manufacturing facility, including
inbound material coordination, inventory control, production scheduling support, and
outbound shipment management.
o Collaborate closely with production, quality control, and sales teams to ensure timely
material flow and efficient plant logistics.
o Develop and implement standardized logistics procedures at the Virginia plant to ensure
consistency with corporate policies
o Manage relationships with regional transportation providers and third-party logistics
(3PL) partners to optimize freight cost, delivery lead time, and reliability.
o Monitor and report on logistics KPIs specific to the Virginia facility, such as on-time
delivery, freight cost per unit, and inventory turnover.
2. Supply Chain Management
• Conduct monthly inventory management, including cycle counts, reconciliation, and
variance investigation
• Calculate and update monthly product costs, incorporating materials, freight, warehousing,
and other inputs
• Analyze inventory data and vendor costs to support cost reduction initiatives
• Support the Virginia factory team by sharing supply chain data, helping identify bottlenecks,
and assisting in initiatives to reduce production lead times and manufacturing costs
• Work closely with procurement and factory operations to align raw material delivery with
production schedules
• Maintain the ERP system with up-to-date inventory, lead time, and costing information
• Generate regular supply chain and costing reports for management review
• National Accounts Supply Chain and Delivery Operations
o Develop and manage an integrated supply chain network to serve National Accounts,
including National Chains, Modular Builders, and large-scale distributors.
o Establish efficient delivery and distribution systems that meet national customers’
requirements for project-based and high-volume shipments.
o Coordinate cross-regional warehouse utilization, transportation scheduling, and
logistics performance for nationwide delivery.
o Collaborate with sales, production, and finance teams to align national delivery capacity
with demand forecasts.
o Build long-term logistics partnerships and implement digital visibility tools to improve
delivery accuracy and transparency.
o Lead continuous improvement initiatives to enhance efficiency, cost control, and
customer satisfaction in national account operations.
3. Logistics Center Operations Support
• Assist in the practical operation and improvement of KMEW USA’s logistics center, including
inventory layout planning, inbound/outbound coordination, labeling, and storage standards
• Provide operational support for logistics partners (e.g., 3PLs), including daily communication,
stock monitoring, and issue resolution
• Help design and implement efficient workflows to improve inventory handling accuracy and
reduce logistics costs
• Serve as a liaison between the logistics center and sales, factory, and planning departments
to ensure seamless fulfillment
. Office Administration
• Answer and direct phone calls professionally; greet and assist visitors at the Redmond office
• Manage mail, courier deliveries, and office supplies
• Keep office areas tidy and assist with scheduling and internal communications
• Provide general administrative support including data entry, document management, and
translation if needed
• Support other departments (HR, accounting, management) with clerical tasks as required
5. Additional Responsibilities
This position may be assigned other tasks or special projects by the Supply Chain & Logistics
Manager to support the evolving business needs of KMEW USA. Duties may expand or shift based on
company growth and operational priorities.

<Qualifications>
• Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field
preferred
• 3+ years of relevant experience in logistics, inventory, manufacturing support, or
administrative roles
• Experience with product costing and inventory control in a manufacturing or distribution
environment
• Strong proficiency in Excel and ERP systems (QuickBooks, Asana, etc.
•Understanding of Incoterms, international trade documentation, and shipping coordination
• Highly organized, detail-oriented, and capable of multitasking
• Excellent verbal and written communication skills; Japanese language skills are a plus
• Ability to visit production and logistics sites as needed
• Capability to lift, push, pull, and carry objects up to 60 lbs. (27 kg) as needed, using proper
equipment or assistance.
• A valid U.S. driver’s license is required for occasional travel to job sites or partner locations

【Keywords】
①Product costing and inventory control
②Logistics, inventory support
③Manufacturing support

The post Supply Chain & Logistics Specialist | Japanese Building Materials Company first appeared on HRAIT - Employment Agency.